Contact TaskGibii

We’re here to help customers and service providers with practical, route-specific support.

Contact routes

Customer Support
Request posting, request updates, and provider response concerns.
Provider Support
Profile setup, lead visibility, and unlock workflow support.
Payments & Credits
Razorpay transaction checks, failed payments, duplicate debit, and credits.
Profile Verification
Moderation and profile/public-page visibility concerns.
Complaints & Safety
Misconduct, abuse, fake/spam, or privacy concerns.
Business / Partnerships
General business and collaboration discussions during launch phase.

Primary support channel

Logged-in users should use /support so conversations remain linked to account and workflow records.

If account access is blocked, email support@taskgibii.com with your account details and issue summary.

How contact review works

  1. Step 1: Choose the correct route

    Select support category to reduce back-and-forth.

  2. Step 2: Share references

    Include request, lead, payment, or profile IDs where available.

  3. Step 3: Support review

    Team checks logs, workflows, and required policy context.

  4. Step 4: Update and next steps

    You receive outcome details or required follow-up action.

Response time note

Typical response time: 24–72 business hours during early launch. Complex payment or safety escalations may take longer based on evidence review and partner reconciliation.

Contact FAQ

Need help now?
Our support team can review account-linked issues through the in-app support center.