How can we help?
Find answers about requests, leads, credits, payments, profiles, and support.
Help categories
Customer Help
Posting requests, managing responses, and staying safe.
Provider Help
Profile setup, matching basics, and lead unlock flow.
Leads
How lead visibility, slots, and response status work.
Credits
Understanding credits, usage, purchases, and disputes.
Payments
Razorpay transactions, failed payments, and duplicates.
Profile & Public Page
Content quality, moderation, and sharing your public profile.
Safety
Learn trust and safety guidance for both customers and providers.
Contact Support
When to contact support and what details to include.
Popular questions
Need help?
Our support team can review account-linked issues through the in-app support center.